For more than 5 years, our operators have been engaged in communication with doctors and pharmacies in the Czech Republic and Slovakia. We provide telephone services in the field of health care and pharmaceutical industry in Czech or Slovak language according to client's preferences.
Our call center has professional experience in selling products to pharmacies, conducting marketing surveys as well as communicating a specific message to a selected group of specialists.
When selling products by phone, call centre operators actively contact a selected group of customers, consult and sell in the same way as your field representative. Professionalism and pleasant performance are the basis for successful sale of your products and services.
Our operators use many years of business skills and experience in telemarketing to effectively realize sales.
Are you interested in the satisfaction and shopping habits of your customers? Do you plan to contact a selected group of specialists or medical staff and inform them about a new product, changes in the SPC of the medicine or a price change? Thanks to our call center, your message will get exactly where you want in the shortest possible time.
The availability of up-to-date information about your clients will increase your market share and success.
Quality data and information from the market are a fundamental pillar of the development of marketing plans and sales strategies. Thanks to the professional team of our call operators, we will collect fresh information from the market quickly.
We analyze the obtained data, statistically evaluate and submit it in a clearly processed report.
Do you want to know how your products or services are perceived by your customers, or to evaluate the quality of services of your sales representatives? Are you interested in the level of communication in sales and customer care?
Mystery call results in an overall assessment of the worker's approach, which may be a sales representative, salesperson or pharmacy staff.
We'll help you to cope with the onslaught of incoming phone calls. We will implement a call center for your products or services, the operation of which you will be supervised by recording all phone calls.
We will tailor the content and effective phone call scheme in advance according to your requirements.