Get familiar with services we can make for you.

We offer various products and services for the pharmaceutical sector. We specialize in software development, creation and work with databases, applications, data processing and analyzing and statistical evaluation. Furthermore we develop and provide individual solutions based on client requirements.

App development

CRM systems, applications for management transfer orders, educational activities, administration of non-monetary benefits.

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Data processing

Processing of data sales reports, ad hoc reports, stock level monitoring and data analyses.

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Marketing products

Market research, direct mailing web-based continuing medical education products.

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Call center services

Telemarketing and services of telesales representatives using our own database of health care professionals and institutions.

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We create applications.

We develop applications for more effective work in the pharmaceutical field. We have solutions for Windows, OS X, iOS and Android platforms. Get acquainted with our existing solutions for field force and marketing!

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We develop CRM systems, applications for management transfer orders, educational activities and non-monetary benefits administration.

We deal with development of offline and online applications. Our clients benefit from our long-term experience not only in developing but also in using and administration of such projects.

Transfer orders

The application is used to realize transfer orders directly at the pharmacy and send it to the distributor. It is possible to track order status directly within the application. The user has the possibility to monitor stock levels and availability of selected products in distributor stock. The application enables users to set specific campaigns, conditions for different chains, pharmacies and has various other functions.

Available for following platforms:

CRM Sapphire

CRM is based on up-to-date technologies and allows flexible data integration. It is possible to modify it according to specific client requests. CRM as one of few is connected to the validation center – call center operators. Thus the database of health care professionals and institutions is regularly updated.

Available for following platforms:

Non-monetary a monetary benefits

We have developed a new web application for administration of non-monetary and monetary benefits. This application allows you precisely register benefits and create reports in the form requested by official authorities in Slovakia (National Health Information Center, Tax Office) and European authorities (EFPIA). Our web application is simple for users and timesaving. The changes in the law (Law No. 362/2011 z.z. on Medicines and Medical Devices) which entered into force January 1, 2016 are incorporated in the new application as well.


The application is intended for organizers of continuing medical educational activities. It is an offline application connected to Slovak Medical Chamber (SMC) that sends lists of participants for approval. Credits obtained from CME are automatically registered within SMC.

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Good quality data are crucial.

Before you make a decision you need to collect facts, have correct analyses, accurate data. More than 25 clients make decisions based on our data analyses.

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We provide sales reports processing, ad hoc reports, stock level monitoring and data analyses.

Data processing used by our clients on a daily basis helps them to make decisions, conduct analyses, to set sales strategies and develop business.


Sales reports are processed in weekly or monthly cycles according to client requests. Processed sales data are dispatched to client within 48 hours from the last sales report delivery.

Ad hoc reports and data analyses

Individual reports following customer demands formed from IMS data, SAP or other external sources, including automatic data processing possibilities („at one click“).

Stock level monitoring

Regular stock level monitoring on weekly or monthly basis in the form of user-friendly reports. Possibility of setting and monitoring limits for stock levels.

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Marketing communication

Contact your clients actively and regularly using different communication channels or their combination. We will help you to select the most suitable and effective way of communication you need.

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We provide market researches, direct mailing, web-based continuing medical education products.

To cover services and products to increase your sale we offer the concept of multichannel communication with final customer applying advanced information technologies. We use the tools themselves or combined.

Market research

We provide complex services concerning market research from project proposal considering client needs to research execution. We put emphasis on data collection, precise statistic evaluation, clear result presentation, recommendations and marketing consultation in order to solve the project.

Direct mailing

Contacting selected target group of health care professionals (HCP) by addressed mail. Our own regularly validated database of HCP and institutions is used for this service. We provide printing, packaging and dispatching the consignments. Our own database has been validated since 2008. Thanks to the good quality database we are highly successful in mail delivery. The amount of undelivered mail is only up to 2%.


We operate an electronic system of continuing medical education for different HCP specializations. When HCP pass the autodidactic test, they get credits from Slovak Medical Chamber (SMC). The education is accredited by SMC. This modern on-line way of education brings lower organizational costs in comparison to „live“ activities in the field.

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Marketing and telesales

Communicate with existing and potential clients by phone. Get information about market needs in a short time, sell your product and get feedback from the pharmaceutical field.

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We provide telemarketing and telesales medical representatives services using our own database of HCP and institutions.

Our call center is ready to communicate your messages to selected group of HCP. Call operators with long-term experience in the pharmaceutical field guarantee high-quality complex services.


Delivery of marketing message based on pre-arranged script. Important messages are delivered to a selected group of specialists quickly and efficiently. The service also includes extracting target groups of specialists from our database.

Tele Medical Representative

Contact non-target pharmacies which are not focused on by medical representatives. A call operator contacts the pharmacy and sells given products. Beside the sale you receive feedback that can be used for setting future marketing strategies.

Database of HCP and institutions

We own a database of health care professionals (HCP) and institutions in Slovakia and Czech Republic. The database is regularly updated by call operators. We offer the use of this high-quality database in various services, products and applications. Our call operators are ready to sell on the phone, deliver specific marketing messages quickly and also conduct short telephone market research or „recall tests“.

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We work with data and we understand them.

Our company has been growing dynamically since 2008. The applications we develop and services we provide are used in health care and pharmaceutical industry in Slovakia and the Czech Republic. We have long-term experience with data, development of applications, software and marketing services. Our ambition is to provide services to clients who look for new and innovative solutions leading to more effective work and increase of earnings. We are challenged by new market opportunities. Thanks to our knowledge, experience and proactive approach we keep working on continual development and innovations of our services and applications you make use of in your everyday life. Our clients and their satisfaction with our service and products are important for us.

RNDr. Petra Miškovičová

Marketing Manager, Belupo

„We cooperate with Karatnet since 2012. Our cooperation started with product e-pharmacies. Because of satisfaction with provided services we expanded cooperation later on with following products: market research, direct mailng, telemarketing. We appreciate flexibility, proactive and professional approach. We are generally very satisfied with quality of employee, their responsibility, reliability and their adherence to agreed conditions.“

Ing. Milan Macura

Product Manager, Mylan s.r.o.

„We have with company Karatnet longtime and broad cooperation. We are using CRM system with validated database, processing of data sales and stock reports. Provided services are delivered on time and with professional approach. We can recommend Karatnet as reliable partner.“

Please contact us, we will be glad to help you.

If you are interested in our offer or you need to know more, do not hesitate to contact us using this form, email or phone.

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KaratNet Slovakia s.r.o.

Contact address: Komárovská 62, 821 06 Bratislava

Billing address: Vrakunská 37, 821 06 Bratislava

IČO: 44064268, DIČ: 2022564159, IČ DPH: SK2022564159